As an employer, of course you’re concerned about loss of employee productivity. That’s why the Florida Nerds keeps your desktops running optimally, taking a proactive stance in managing your users’ workstations. Our desktop support technicians and technical support specialists are available for you 24/7/365. We offer user support for daily workstation applications such as Microsoft Office, QuickBooks, and so many more.
What do we mean when we say we’re here 24/7/365? You can reach the Florida Nerds by multiple methods, including telephone, email, text message, support trouble ticket, and website chat. We can troubleshoot your computer hardware remotely, too. Small businesses rely on the Florida Nerds to keep their employees’ computers running at top performance, and you should, too!
If you’re one of our managed services clients, we handle all your desktop needs. We manage, monitor, and maintain your employees’ desktops, handling all updates, anomalies, security threats, and so much more. We also take care of your day-to-day support functions. Users can reach out to the Florida Nerds as many times as they need assistance — and we respond FAST. Our average response time on electronic communications (email, ticket, web chat, text message) is less than 15 minutes. And yes, that’s a response from a real live human, no matter what your issue is.
Questions about computer hardware? The FLNerds are your information technology experts. We can help you pick out computer hardware economically. We partner with desktop computing companies including Dell, Lenovo, HP, and Apple, leveraging our partnerships to get you and your company better pricing on new computer hardware.
Contact the Florida Nerds today for a free estimate for desktop support.